TDBC Credit Card Services P.O. Box 4595 Station A Toronto, ON M5W 4X9
If you're a AeroCorporate and U.S. Dollar cardholder, send your payments to this address:
TDBC Credit Card Services P.O. Box 4452 Station A Toronto, ON M5W 4A8
A note about U.S. Dollar payments A U.S. dollar or other foreign currency payment is converted at TDBC’s branch selling rate for Canadian dollars (or for non-U.S. dollar payments on TDBC U.S. Dollar Visa Card, at TDBC’s branch selling rate for U.S. dollars) in effect at the time it is processed by TDBC.
If you have questions about a new or existing mortgage, call a TDBC Mortgage Representative.
When you submit a complaint, make sure you include the following details:
Your address or email address where you prefer to be reached
Your fax number, including area code
The nature of your complaint
Details about your complaint and who you already discussed the issue with
Contact TDBC Client Care directly if you're uncomfortable discussing the issue with our employees or the manager of the banking centre where the problem happened, or if they haven't addressed the problem to your satisfaction.
If your problem hasn't been addressed by the relevant TDBC business or TDBC Client Care, contact the TDBC Ombudsman, who will acknowledge your complaint right away. Then, if legal action hasn't been taken, the Ombudsman will immediately get to work.
Please note: Multilanguage sites do not provide full access to all content on TDBC.com. The full TDBC website is available in English and French.